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Video Therapy: As a preventative measure and in accordance with the CDC recommendation for social distancing, we are now offering all clients HIPPA compliant video therapy sessions with our doctors. Click here for more details.

Frequently Asked Questions

What do I need to get started?

You do not need to know your diagnosis or treatment goals to get in touch-this is often a big part of our initial work together. All you have to know is what in your life is concerning or confusing to you. Get in touch and we’ll gladly provide a brief, initial phone consultation to address any questions you might have.

Do you accept my insurance?

Like most private practitioners in New York City, the doctors of the Williamsburg Therapy Group are out-of-network providers. That means we do not accept insurance directly. However, we make the reimbursement process as turnkey as possible by providing all the necessary paperwork, including receipts and diagnosis codes, in a timely fashion.

Will I get reimbursed?

It is our experience that most patients are reimbursed for 50 to 80% for the cost of their sessions if they have out-of-network mental health coverage. It is helpful to call individual insurance providers to determine level of coverage in advance. Most are pleasantly surprised.

How does the reimbursement process work?

At the end of each month, a statement of services will be provided to you in person or via email. This form should be submitted to your insurance company, along with a health insurance claim form, to receive payment. Most insurance carriers process each claim like any other medical claim. Should any questions arise about services, please feel free to have them contact your therapist directly.